Privacy Policy

Introduction

Welcome to https://companion-care-los-ebanos-texas.primarycareaid.com (hereinafter referred to as “Companion Care Los Ebanos Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website, utilizing our applications, and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, newsletters, emails, social media channels, and any other digital platforms under our control. It is important to acknowledge that this policy does not extend to external websites or services that you may access through links on our platform. These third-party entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

You sign up as an authorized user to access our applications or services.
You visit our website(s) linked to this statement.
You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account Information: Details associated with your user account, such as usernames, passwords, and contact preferences.
Payment Information: Credit card numbers, billing addresses, and other financial details required for transaction processing.
Financial Information: Transaction history, purchase amounts, and payment method choices.
Purchase Information: Products or services you have bought from us, including order details and delivery addresses.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Geolocation information provided by your browser or device when using our location-based services.
Feedback: Reviews, ratings, comments, and suggestions you share with us regarding our products or services.
Social Media Information: User profiles, preferences, and content from social media platforms when you choose to connect them with your Companion Care Los Ebanos Texas account.
Product Information: Details about the products you browse, view, or purchase on our site.

We collect this data through direct user input, interactions with our digital services, and automated technologies (e.g., cookies). Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and gather analytics about user behavior. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary: These ensure the basic functions of our site, such as navigating between pages.
Preference: Remembering your preferences and settings to provide a personalized experience.
Analytics: Tracking aggregated data about visitors for statistical analysis and improving our services.

Users can manage non-essential cookies through our Cookie Manager or adjust their browser settings to restrict or block certain types of cookies.

Retention and Deletion

We retain personal data as necessary for the following purposes:

Fulfilling the transaction you’ve requested.
Providing the services or products you’ve opted for.
Complying with legal, tax, and accounting requirements.
Conducting market research and analytics to improve our services.

Once these purposes are achieved, we will either delete or anonymize your personal data in accordance with applicable laws.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction:

Encryption: We use encryption protocols for secure data transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
Access Controls: Our systems have access controls in place to restrict access to personal data based on the need-to-know principle.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or such other age as prescribed by local law). If you believe we have collected personal data from a child, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
Restriction: Limit our processing of your data while we verify or dispute discrepancies.
Portability: Receive a copy of your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise any of these rights or have questions about our privacy practices, please contact our Privacy Team using the details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about your rights and obligations.

Contact Information

For any questions related to privacy, data requests, unsubscriptions, or complaints, please contact us:

Email: [email protected]
Address: Companion Care Los Ebanos Texas, [Street Address], [City, State, ZIP Code]